Happy Customers

"Good morning, I just wanted to thank you for your help with the issue we had with our hotel booking and how the issue was resolved. I did not expect you to reply to my initial message as it was very late at night but it was welcome. Your help with this issue ensured that the remainder of our holiday went smoothly, thank you again from both of us!"

"Thank you very much Mine. We spoke on the phone today your service was so good that’s why I booked with you. Thanks a million."

"Hi Mine, I just wanted to say a Massive THANK YOU for everything you have done for us. We finally got here early hours on Tuesday but I can honestly say if it wasn't for you, we would still be back home and upset that we missed our holiday. You went above and beyond for us, rebooking our flights and rearranging our hotel reservation. I am in no doubt that we would have given up if it was just left to us. So again, THANK YOU SO MUCH XX Nic and Ahmet xx"

"Hello Just a quick note to say that we have recently returned from the Acapulco and we basically couldn't fault either the hotel itself or the service / transfers from Go North Cyprus. Would definitely book again to the same hotel (although maybe not in the height of summer as it may just be a little busy ). Thanks for organizing. Kind regards Mark"

"After coming back from our holiday and sadly going back to work, I would like to thank you all for a trouble free holiday to the Salmis Bay Conti Hotel June 12th to the 22nd 2022 in famagusta from start to finish. Booking with yourselves was easy and trouble free and nothing was to much trouble even when we wanted to change hotels. I can not recommend yourselves more, 10/10 is not good enough. Simon Marshallsay"

"Just to let you know that Tracey and I arrived at the Dome Hotel at about 0140 am Thursday morning. The flight was delayed by about 50 mins leaving Leeds. The taxi pick up was excellent, the driver was very courteous and helped with the border crossing and the baggage at both ends. The hotel is lovely. Thank you, Kevin and Tracey"

"Many thanks for this, the refund arrived in the bank account safely this morning. I’ve been very impressed as to how helpful you have been and thank you very much for your support. Best wishes."

"I would like to thank you because you most likely highlighted my credit refund was outstanding and also to thank your management for authorising the payment. I was more than surprised that the repayment was usable for one holiday transaction. I would also like to thank you for allowing me extra time on my final payment date which allowed me to sort my wife's insurance. Everything is now all systems go for this holiday and we cannot wait to revisit Kyrenia. Once again I would like to thank you from the bottom of my heart not only am I extremely happy but this issue has restored my faith in human nature THANK YOU Ray & Anne Jones"

"Hi, good morning Mine, My family arrived last night from the UK. In these days of airport delays and flight cancellations they said everything went smoothly, on time and was perfect. So a big thank you to you for making it so."

"Thank you so much for sorting all this out for us, you're an absolute star. We have always had excellent service from GO NORTH CYPRUS and have recommended you previously to friends and family alike, on this occasion you have surpassed our expectations and we could not be more grateful. If you have an office in Famagusta we would like to pop in and thank you personally."

"Thank you so much for arranging my flights and helping me with booking the same flight for my dog. I attempted to book my flight a few times with different agents at Turkish Airlines but with no success. You made my experience stress free, straight forward and your customer service was outstanding. Thanks again."

"Just wanted to let you know that we had a really fantastic time at Acapulco, just the type of hotel we were looking for.👌 I would like to thank you for your kind assistance in changing the hotel twice and your patience with us. Your service was 5 star 🌟 and we will definitely use your company for future bookings and recommend it to our friends. I cannot thank you enough. "Thank you!""

"Once again thank you for rescheduling the airport transfers and the car hire, my wife's Aunt passed away suddenly a few days ago and we would want to be back in the UK to attend her funeral service as she was very close to us. Can I just say when we used your service last October 2021 there was a small delay in your taxi driver picking us up from our apartment and my wife and myself did get in a bit of a panic, but you did manage to sort it out and although late he got us to the airport on time. As a person who runs a small painting and decorating company “with some very high end difficult clients” back in UK I believe we all make mistakes from time to time because we are only human but its not the mistakes that are the problem its the way you react and deal with it. You should always put the client first over everything else and that includes if need be losing money/profit and you Mine/Go North Cyprus did exactly that and that is why we choose not only to use your services for the airport transfer this time but also for the car hire and as we will be coming to North Cyprus more and more frequently in the coming years "God willing” we will be using your services more and more. And we would not hesitate to recommend you to all our visiting friends."

"Thanks for all your help. It's been perfect! Just to say I give you a 10* review. Really, you've been very organised and helpful. It's ideal for those who are vulnerable and need assistance."

"Just to let you know everything was very well arranged yesterday. The car was comfortable and the driver very friendly. Our day was great and we had enough time for our photos. We will recommend your company to our friends."

"Dear Sue Hynes, thank you for your once again ‘Speedy Gonzalez’ reply to my questions.Am going to enter your name in The Chase quiz show-you’d beat all the other contestants hands down..."

"Thank you for your prompt response during these unprecedented times and keeping us informed about the refund process."

"I'm just writing you to tell you that my parents had a very nice holiday, they enjoyed every second of it and every thing was excellent, the hotel was very clean and the food was perfect, also the transport was excellent the driver was on time and every thing went as they planned. Thank you very much and I will recommend you with my friends."

"Hello I would like to leave the following feedback on your website as that’s where I booked our holiday that we returned from last night: “Thank you Go North Cyprus for such professional first class service. We booked our holiday to North Cyprus from the UK directly on your website. Our online booking was straightforward and the package was just as described. The after-sales support was also very prompt and staff are very polite and helpful. Highly recommended.” Regards, Shadi"

"Hi Guys My wife and I returned to the UK last week after a week long stay at Salamis Bay, Famagusta, which we enjoyed very much. I’m just emailing to thank you for keeping us up to date with our itinerary in the uncertainty of the Thomas Cook collapse. The purpose of our stay was a sensitive one and your reassuring approach advising us of rearranged flights was certainly welcome. Thank you for that. Kind regards, Mark & Tracy Bayliss"

"My husband and I Would like to say a big thank you to you all at go north Cyprus. We really enjoyed our stay and would recommend you, kyrenia and the dome hotel 100%"

"Hi Sue Just got back from our week at the Acapulco booked through you including the airport transfers and would like to say thank you everything went perfect. Pam Bushell"

"Thank you for the confirmation. We arrived at the Denizkizi hotel this afternoon and it is lovely. Your recommendation was superb. We are enjoying our stay here and I am sure we will come back again."

"Dear Mandy/Gary, I have today had confirmation that all repayments for the holiday have been made. I am sorry that the alternative flights you sourced were not suitable and would like to thank you for the work you carried out and the prompt and stressless repayments. Maybe next year will be ok. Thanks again. Peter Mobbs"

"Just wanted to say how much we enjoyed our recent holiday in Kyrenia, which in no small measure was due to yourselves. Your prompt and efficient rescue of the holiday from the Thomas Cook failure, at very short notice, was much appreciated!! It is at times like these that separate the men from the boys and your staff excelled. Best Regards J"

"Hi Just wanted to say a big thank you for sorting our flights out for us We would also like to say how impressed we are with the way you kept us informed through the process we will definitely use your company again Regards Dawn Hyndman"

"Thank you Mandy. I'm just sorry that we cannot be there. I appreciate the hard work you're doing, for no return. I think the professional way, you're carrying about your business, will keep your company reputation intact. We will definitely book with yourselves, when we plan a trip to N Cyprus Thank You Michael Nolan"

"Good morning, We would just like to say thank you for the service we received from yourself and your colleague regarding our return taxi to Larnaca last night. After the initial confusion, we arrived in good time for our departure and we will have no hesitation in using your services again. Kind regards Karen"

"Attention Sue Hynes, Thank you very much for the "heads up" re the flights for our booking Sue. I will assume flight itineraries will be as notified unless I receive any further inflrmation. of course should there be any change could you please notify Mrs Audrey Ursell who is going with us. I will be seeing her on Monday and will check with her then. I will forward this email to her so that she knows the situation. Many thanks to the company for their efficiency in the notification. Its good to know that there are still some agencies that can do their job correctly. Charles Roger Unwin MBE"

"Hi, I am writing to say how impressed I am with your customer service for sorting out our Flights to Larnaca via North Cyprus. I appreciate how busy you have been sorting out all your clients affected by the Thomas Cook incident, throughout you have put our minds at ease by ensuring us you would be able to ensure we had a holiday or a refund. In particular, I would like to thank Mandy Barber, who is a credit to your company. Kind regards Julie North"

"Hi Mandy We really appreciate Go North Cyprus service for our trip here. It has been excellent and we hope to use your services again later in the summer to come back here. Again, thank you and so sorry for being late In replying today. Best wishes"

"Hi Sue I’ve just about come to the end of my stay at the Acapulco Hotel and I wanted to pass on my gratitude to you and the team at the hotel for the wonderful welcome and care that I’ve received during my stay. The restaurant team were excellent, always keen to help me with my gluten free diet by preparing pastries each day. The room (1125) was perfect and I have enjoyed every moment looking out to sea and keeping out of the heat during the day. I have had a lovely, relaxing break on my own and felt safe and pampered, making use of the spa facilities too ☺ Thank you again and please pass on my comments to the hotel. I will tell everyone about this beautiful little resort and I will be back for sure. Thank you and Kind regards, Julia Gash"

"Hi, Just returned from a week at the Merit Crystal Cove, fantastic hotel, great holiday, and up there with one of our best holidays yet! Always skeptical at first, when you don’t book through a main operator, but, thought you guys did great, especially as you had to move us due to ongoing maintenance work at the Merit Park. Hotel was grand, clean, most staff welcoming, we had 2 or 3 cater for our every need, couldn’t even sit down in the reception without a drink being brought straight over! Will definitely be returning, maybe not in Bayram though, as it got very busy towards the end, but on a whole it was really, really good. Thanks once again, and I’ve already recommend you to others."

"I just arrived well back from Cyprus. It was so great!!! We absolutely loved it. The party at Calamari restaurant was perfect, very good food, perfect service and super wines. Really a good recommendation. And the North Cab Taxis are super as well. We used them for all our trips. And it functioned super well.l Also the Hotel Dome was great. The location is perfect."

"Hello We booked through you to stay at the Villa Lembos, 21 April to 28 April. We loved the Villa Lembos, just as delightful as the photographs! The proprietor is so helpful, and the food delicious. We arrived very hungry after a long day travelling and were fed, in spite of the kitchen not yet being open. Like all the other guests, we ate there every evening, companionably. The whole atmosphere is relaxing and friendly and the staff are very good. My only quibble is that the pictures showed double beds but we had two singles. It's beautifully situated, but a car was essential as we could see from the literature, so one was provided by Pacific Rentals. I have never before dealt with such a good and honest car hire firm. Because we had discussed detail and agreed everything, I mistakenly thought I'd already paid, as I would have in England, but only had had the invoice! North Cyprus is another world, and one well worth exploring, although we did not go very far - it was all too nice tthere to leave the peninsula. Sincerely Vivien Barber"

"On behalf of myself and the other 3 members of my party I would like to thank you for arranging such a great holiday in the "Concorde Luxury Hotel". Everything was well organised and we look forward to travelling with you again. Please keep me informed of offers."

"thank you very very much for the help in sorting out our little problem,your staff have been magnificent and understanding right through and extremely helpful, I hope i wasnt too overbearing,the holiday was for our 50th wedding anniversary and i didnt want it too go wrong. thank you for your wonderful service."

"GoNorth Cyprus Attn.: Reservation Manager Sue Hynes Dear Mrs. Hynes, We had two wonderful weeks in the Elexus Hotel, Kyrenia. We would like to thank you for the outstanding organization of our trip to Cyprus. Please note that even the driver for the transfer from Larnaca Airport to the Hotel and for the return transfer were both on time! We will recommend your Agency for holidays in Cyprus. Kind regards Gesche & Winfried Ventker"

"Just a note to say thank you for the very pleasant trip you arranged for me, to Kyrenia. The hotel is first class - to be recommended without reservation. And the way Sue had my flights re-ordered before I could even ask you about them? ; very gratifying. Keep up the good work! Regards. Peggy."

"We have loved it here Mandy, and speaking to other people we think you’re right and we’d go through Larnica next time. Dates were a problem this time, but we would probably go earlier in the year anyway next time. The hotel is great, the staff are superb and the place itself is lovely, so we’re glad we took your recommendation. Your service has been really excellent, can’t thank you enough. Best wishes Lami"

"Thank you for all your assistance during our time in Cyprus. Both our return transfers and car hire arrangements worked smoothly and efficiently and helped to make a fantastic holiday. Kind Regards Ivor Platt"

"Hi, We have just returned from our holiday at the Malpas Hotel. We know that there were several comments regarding the food. We would just like to confirm that the food at breakfast was cold most days and we did complain and the next day it improved and then was cold again. Evening meal was luke warm and repetitive but none of us were ill so that says something. On the last few days we ate at the jazz/grill bar and had to pay but the food was fabulous wish we had realised earlier. The highlight of the holiday was the brilliant staff at the hotel they went out of their way to make our holiday fantastic. The first night we were put into executive suites as our rooms were not available and they were superb. The young lady on reception Alisa went out of her way through out the holiday to make sure we had lovely rooms after that. Just like to thank you for your service that you provided and the transfers from and to the airport were prompt and the driver was superb. We had no problems at the border which we were all concerned about he did everything to make the journey comfortable and carefree. Once again thank you and will recommend you to friends and family should they wish to holiday in Northern Cyprus. Kind Regards, Jacky Coney"

"Hi Mandy, got back from my holiday and wanted to drop you a line to thank you for the most wonderful holiday! The hotel, transfers and car hire were brilliant and I cant thank you enough for organising it all for me. I had one of the best holidays ever! Regards Diane Hughes"

"Absolutely fantastic service has been provided for me and my family. Literally called a few days before i was flying out to Cyprus and GoNorthCyprus booked us at Limak in Cyprus for 5 days and Concorde hotel for 5 days. At this point i was thinking i was not able to stay anywhere at such short notice! Then whilst we were staying at such beautiful hotel we decided to extended our stay at Limak for 10 days and cancelled Concorde with no issues. Highly recommend GoNorthCyprus nothing is a problem and prices is very reasonable too! Many thanks Mandy! I have already recommend to my friends and family to GoNorthCyprus and im sure they will get plenty of phone calls from the back of this!"

"Hi Sue, Just to let you know that we had a lovely holiday at the Pia Bella, everything requested was given to us, from check in at Liverpool to arriving late evening at hotel,to soup and sandwiches provided with a beer all free of charge greatly appreciated after long journey, the transfer to and from airport in Cyprus was very comfortable and without any problems, we would highly recommend your company to friends in the future and hopefully use you again in the future, Kyrenia was a picturesque place. Many thanks, Helen and Peter Blance.xx"

"Hi Recently back from our holiday at Hotel Pia Bella in Kyrenia and wanted to say thanks as all went as planned. Special mention for the taxi transfers. We had a four hour delayed departure on the flight out of Birmingham due to a runway closure which meant arrival into Larnaca was 2.00 in the morning. Irrespective our driver was there with his sign. Equally our return pick up was spot on. We had a great holiday and appreciated the ease of booking through yourselves. Thanks again Frank & Christine Tidman"

"Hi all, A belated email to thank your team for a fabulous holiday in early June. Olive Tree Hotel great (although an automatic change of sheets would have been appreciated), transfers brilliant and our contact for trips, general info etc fantastic. So interesting and peaceful. Well done to you all and keep up the good work! Best regards, Adrian and Jo Stevens"

"Thankyou to all at Go North Cyprus We had a lovely holiday at the Pia Bella Once again your service has been very good from the booking to the Taxi ride to & from the airport We hope we will be soon booking our next trip to Pia Bella with you Regards Caroline"

"Dear Sue, just to let you know we had a fabulous holiday, the hotel was the right choice for us, staff were lovely loved the sea water pool etc and we really enjoyed being able to walk by the front, eat at the local restaurants, We tried Azure , Efendi, Jashan Indian restaurant which was wonderful and we loved the Turkish restaurant just up the road on the other side which has been there since 1949-- Can’t remember its name and we went there twice.!!!!!!!!!!! Thanks for organising the taxi when we were not picked up for our trip, the guides were great and we enjoyed seeing the sights just it was very hot. So thanks again, we are hoping to come back as we liked it so much, Kindest regards Elaine."

"I am writing to say how much we enjoyed our holiday to north Cyprus which was our first visit but I don’t think it will be our last! The transfers you arranged from paphos to kyrenia palace hotel were on time and the drivers were very courteous and efficient and we appreciated the comfortable car we had on thecreturn transfer. The kyrenia palace hotel was beautiful if quirky and we loved its location and it’s ambience! The staff at the hotel were all very pleasant and went out of their way to do everything for us. The hotel is a bit dark and sombre inside and the lighting in the room needs to be better but I guess it is in keeping with the times the hotel represents. The muezzins call didn’t bother us because it adds to the atmosphere of the place but the loud bar( the Ego) next door was a nuisance. The tours were all very informative and worthwhile but we were rushed at times esp in Nicosia but the guides merih and Onar did their best for us. There is a lot of pressure from the salesmen to buy in both the jewellery and leather shops but the quality was very good and I was happy with my purchase. Thank you for your efficiency and help in organising a great holiday to north Cyprus. Kind regards Dr and mr Rao"

"Dear Mandy We recently returned from a holiday in Northern Cyprus staying at the Denizkizi Hotel which was organised for us by you and Go North Cyprus Holidays. Just thought you might like to know from start to finish the holiday was absolutely fantastic. The transfers were brilliant but the hotel facilities and staff were amazing. We were visiting friends who live in Alsancak and we had not seen them for 8 years. Thank you very much for making our visit truly memorable. Can't wait to do it all again in a couple of years time. Thanks very much and best wishes Paul & Jackie Brown"

"Hi Leanne Just to thank you for organising our trip to Palm Beach hotel flight and transfers. Everything has been a success. Best wishes & thanks Ann & Neil Laundon"

"Thank you for organising a very good holiday. We were delighted with the Lapidary hotel, a truly family hotel who were very friendly and helpful with very friendly staff. We loved the home cooked food, and the lovely garden and pool. The trips we went on (Karpas, Famagusta and Lefkosia) were very good, though the visit to the Bufavento Jewels factory involved very heavy selling pressure, bordering on intimidation. My wife bought a ring, which we bought at a third of the list price after intense bargaining. We just hope it is genuine! Despite that we have had a very good holiday. Best regards, Patrick and Peggy Crowley"

"Hi Gary and Mandy Hope all good with you Just wanted to thank you for a organising our Famagusta trip - everything went to plan, our seats on the plane as booked and a lovely room at the hotel We told several people at the hotel about Go North Cyprus so do hope you get some business from that!!! Look forward to booking with you again Sharyn and Bryan Marks"

"HAVE USED YOUR COMPANY PREVIOUSLY AND HAVE FOUND IT TO BE EFFICIENT, DRIVER MEETS AND GREETS AT AIRPORT AND TAKES YOU TO YOUR HOTEL. ALSO PICK UP TO GO BACK TO AIRPORT."

"Dear Mandy, Gary & others, We're back home, after a very good holiday. We were very pleased with the Altinkaya. The highlights were a difficult choice between the Karpaz tour, the tulip festival at Tepebasi, and the drive along the ridge road from St. Hilarion. Many thanks for all your help, and we hope to use your services again. Yours. David & Alison Asquith."

"Dear Sue, Many thanks arrived safely at Larnaka airport so impressed with your company and the kindness shown both very good drivers Kind regards Judith Hynes"

"Thank you for arranging my break to The British Hotel in Kyrenia last week. It was just right. I chose to go during the quiet season to avoid too many tourists and hot weather. Pickups were good and the GoNorthCyprus staff offered guidance when it looked as though I wouldn’t be able to get from Newcastle to Edinburgh airport due to snow/train line closures.The small hotel was quiet and quirky. It was nicer than I had expected. The manager was very kind and looked after me well even making sure I had an early breakfast before my 6.30 am pick up. My 3rd floor room had great views over the harbour which is the reason I choose that hotel. Everything was easily reached on foot. Wake up calls are perhaps not to be relied on but I never really trust them anyway. There is a simple buffet breakfast which was fresh and tasty with eggs to order. Water pressure for shower not good on the 3rd floor but that was a minor issue. The balcony more than makes up for that. I had a lovely week. Cath Albers"

"Dear Mandy, Gary & others, We're back home, after a very good holiday. We were very pleased with the Altinkaya. The highlights were a difficult choice between the Karpaz tour, the tulip festival at Tepebasi, and the drive along the ridge road from St. Hilarion. Many thanks for all your help, and we hope to use your services again. Yours. David & Alison Asquith."

"Thank you all at Go North Cyprus yet again for your friendly, efficient service. Bill Hancox"